A cracked crown at 9 p.m. or a swollen jaw on a Sunday doesn't wait for office hours — neither do we. Smile Center Dentistry reserves same-day capacity specifically for dental emergencies.
A voicemail doesn't fix a knocked-out tooth. A live person who can triage does. We've built our whole daily schedule around the fact that some patients weren't planning to see a dentist today.
We assess severity over the phone first — not every situation needs an immediate trip, and we'll tell you honestly. We'd rather triage accurately than tell everyone to rush in regardless of severity.
We hold open slots every single day specifically for urgent walk-ins and emergency calls, not as a rare exception. This means a scheduled patient's appointment doesn't get bumped just because an emergency walked in.
Digital X-rays, re-implantation kits, and temporary restoration materials are stocked and ready, not ordered after you arrive. Nothing gets delayed waiting on a supply order when minutes actually matter.
No emergency-rate surprise billing — we quote before treatment, the same as any scheduled visit. Emergencies are stressful enough without a surprise bill on top of it.
If you're not sure whether your situation qualifies, call — that's what triage is for.
Rinse it gently, keep it moist, and get here fast; we'll assess whether re-implantation is viable. We'll walk you through what to do with the tooth while you're still on the way.
From a hairline crack to a tooth broken at the gumline, we assess the damage and stabilize it same-day. Temporary restoration is often possible the same visit, with a permanent fix scheduled after.
Facial swelling combined with tooth pain often signals infection that needs same-day drainage and antibiotics. We'll tell you clearly if this needs emergency-room-level care instead of a dental visit.
We use digital X-rays to find the source of severe pain fast, rather than guessing at treatment. Pain management starts the moment you're in the chair.
If the underlying tooth is fine, a lost restoration is usually a quick same-day fix, not a multi-visit ordeal. We schedule the permanent replacement once the emergency is stabilized.
Cuts to the lip, tongue, or cheek alongside dental trauma need assessment to rule out deeper injury. We're honest when a case needs an ER or oral surgeon instead of a dental chair.
Our staff asks a few quick questions to gauge severity before telling you what to do next.
We hold emergency capacity open every day, so most New Berlin calls get a same-day appointment.
Digital X-rays and a hands-on exam pinpoint the problem the moment you arrive.
You leave with pain addressed and a clear plan, not just a temporary patch and no explanation.
"Knocked out my tooth playing basketball and they got me in within the hour. Saved the tooth."
"Swelling in my jaw scared me, but they got me in same-day and it turned out to be treatable without an ER trip."
"They stabilized my broken tooth the same afternoon I called, no multi-day wait."
"Lost a crown right before a work trip. They fit me in and had it replaced before I flew out."
"Bit my lip hard alongside a chipped tooth from a fall. They checked for jaw fracture before treating the tooth — appreciated the thoroughness."
Most emergencies are seen the same day if you call before mid-afternoon. Calling early in the day gives you the best shot at same-day treatment.
Don't scrub it. Keep it moist and get to us fast; time affects whether re-implantation works. Every minute counts, so call while you're already on the way if possible.
An abscess can become dangerous if ignored, so we treat swelling with pain as a priority case. Don't wait to see if it goes away on its own — infection rarely resolves without treatment.
Emergency doesn't mean marked up. You'll know the cost range before you arrive. We think charging more for urgency is exactly the wrong time to surprise a patient with cost.
We triage after-hours calls the same way, just with a slightly different response window depending on severity. After-hours doesn't mean unavailable; it just means a different response path depending on urgency.
We're honest on the phone if something is beyond what a dental office should handle. We'd rather redirect you to the right place fast than have you guess.
Whether you're in the heart of New Berlin or just outside it, our team is close enough to see you fast. If you're unsure whether your address falls in our response area, call +1-866-227-2801 and we'll confirm quickly.
Licensed, equipped, and ready — call now and talk to a real person, not a menu.
Call +1-866-227-2801